White Jeep Grand Cherokee being loaded up the tilted deck of a Safeway Services flatbed

AWD · EVs · Low Cars · Damaged Vehicles

Flatbed Towing

On a flatbed, the deck tilts down to the pavement, your vehicle is pulled up onto it, and it rides the whole trip with all four wheels off the road. Nothing turns, nothing drags, and nothing touches the pavement between pickup and drop-off. It is how we carry AWD cars, EVs, low cars, and anything damaged, across Washtenaw County, 24 hours a day.

  • 24/7 dispatch
  • Licensed & insured
  • Based in Ypsilanti, MI
  • EN · AR · ES · DE · RO

What's included

Every flatbed tow includes

  • All four wheels off the ground from pickup to drop-off
  • Deck tilted down to the pavement for a low loading angle
  • Four-point tie-down at the wheels or frame, matched to the vehicle
  • Non-running, locked, and no-key vehicles winched up the deck
  • Safe for all-wheel drive, four-wheel drive, hybrids, and EVs
  • Delivery to the shop, dealership, body shop, or address you choose
  • Price confirmed on the phone before a truck is sent
  • Itemized receipt for your records or your insurer

What happens when the truck arrives

The driver parks in line with your car, tilts the deck down until its back edge touches the pavement, and attaches the winch cable to a frame point or recovery hook. The winch draws the car up the deck slowly, while the driver watches the clearance under the front lip and the sides. Once the car is on, the deck levels out and the car is strapped at four points, usually over the tires with wheel straps, or at the frame when the wheels can't take a strap.

Then the driver walks around once more, checks every strap, and you're on your way. At the other end the same thing happens in reverse.

Who needs a flatbed

All-wheel drive and four-wheel drive. Most Subarus, Audis with quattro, many BMWs and Mercedes, most Jeeps and pickups with 4WD engaged, and a long list of crossovers. If the owner's manual says the car should not be towed with any wheels on the ground, a flatbed is the answer.

Electric vehicles and hybrids. Teslas, Mustang Mach-Es, Bolts, Ioniqs, and plug-in hybrids. Turning the wheels on many of these turns the motor, which can generate current with the car off. EV makers tell owners to transport them with every wheel off the ground.

Low and lowered cars. Sports cars, cars on coilovers or air suspension, and anything with a front splitter. The deck's low angle lets the car go on without the front end catching.

Damaged vehicles. After a crash, a car may have a wheel folded under, a bent tie rod, or a bumper hanging off. A flatbed carries all of it without the damaged parts dragging, and the car arrives at the body shop the way it left the scene.

Cars you care about. Classics, collector cars, and anything you'd rather not have pulled down a highway on two wheels. See classic and luxury car towing for how those are handled.

Flatbed for short trips and long ones

A flatbed tow across Ypsilanti and a flatbed tow to a dealer in Lansing load the same way. The difference is distance, and distance is priced by the loaded mile. For anything leaving the county, see long-distance towing.

Motorcycles ride on the deck too, standing upright and chocked at the front wheel. That setup has its own page.

How flatbed towing is priced

Flatbed towing is priced like the rest of our towing: a hook-up fee to load the vehicle, plus loaded miles from pickup to drop-off. Winching a vehicle that won't roll is included for the first 15 minutes, and anything beyond that is an add-on dispatch names before the truck is sent. Call 734-985-0010 with the vehicle, where it is, and where it's going, and you'll have the full price before you say yes.

We don't bill insurance directly. You pay us and submit the itemized receipt to your insurer or roadside plan.

Before the truck gets there

Clear a path. A flatbed needs room to line up behind the car, so if the car is nose-in to a garage or tight against another vehicle, tell dispatch. In a parking structure, give the posted clearance at the entrance. If the car is in a driveway, move anything parked behind it if you can. Have the key ready, take out what you'll need, and send a dropped pin if the address is hard to find.

Questions

Frequently asked

Do I need to ask for a flatbed?

You can, and you'll get one. Even if you don't ask, tell dispatch the year, make, and model, and an all-wheel-drive car, an EV, or a low car is carried on the deck without you having to request it.

Why does my all-wheel-drive car need a flatbed?

On an all-wheel-drive car the front and rear axles are connected through the drivetrain. Lift one end and roll the other, and the parts in between are forced to turn in ways they weren't built for, which can damage the transfer case or center differential. Electric vehicles have a similar problem: turning the wheels can turn the motor. With every wheel on the deck, none of that happens.

My car is really low. Will it scrape getting on?

Not if the driver knows ahead of time. The deck tilts down to the ground, and the driver loads a low car slowly, watching the gap under the front lip and stopping to adjust before anything touches. Tell dispatch roughly how low the car sits, or whether it has a front splitter or air suspension, so the driver arrives ready for it.

Can a car with a broken wheel go on a flatbed?

Yes. A wheel that won't roll, a car stuck in park, or a crash-damaged front end gets winched slowly up the deck and secured where it sits, rather than rolled. Tell dispatch which corner is damaged so the driver can plan the approach.

Related

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