Jump-Start Service
Dead battery? We bring a professional booster pack and test the charging system before you go.
Fixed where you sit
Roadside Assistance in Ypsilanti & Washtenaw County
Most roadside calls end with you driving away instead of riding in the truck. Five services, all handled from the same trucks that tow — so if the fix doesn't take, the tow is already there.
Tire Change & Repair
Spare installed, low tire aired up, or a plug for a simple puncture — right where you are.
Lockout Assistance
Keys locked inside? Non-destructive entry for most cars, trucks, and SUVs.
Fuel Delivery
Ran dry? We deliver enough gasoline to get you to the nearest station.
Mobile Battery Replacement
Car battery replacement where you're parked: new battery delivered and installed on the spot — standard, AGM, H6, H7, and H8 sizes.
Which roadside service do you need?
Tell dispatch what the car is doing, or not doing, and they'll match it to one of these.
- Jump-start service: the dash lights flicker or nothing happens when you turn the key. The driver boosts the battery and checks the charging system before you go.
- Mobile battery replacement: the battery is done, not just drained. A new one is brought to where you're parked, fitted, and tested.
- Tire change and repair: a flat or a slow leak. We put on your spare, air up a low tire, or plug a simple tread puncture.
- Lockout assistance: keys or fob locked inside the car or the trunk. Entry is non-destructive for most vehicles.
- Fuel delivery: the tank ran dry. We bring gasoline to get you to a station.
Roadside fix or tow: how dispatch decides
Dispatch starts with the cheapest thing that could work. A car that clicks but won't crank gets a jump-start and a battery test, not a tow. A flat with a good spare gets a tire change. If the driver finds something that can't be fixed at the curb, like a failed alternator, a damaged wheel, or a spare that's flat too, you're told the tow price and decide on the spot. Nobody hooks up your car without your say-so.
What's on the truck
Every Safeway truck carries a professional booster pack, a floor jack and impact gun, tire plugs and an air compressor, non-destructive lockout tools, gasoline fuel cans, and a stock of common battery group sizes (standard, AGM, H6, H7, H8). That's why the same truck can handle a jump-start that turns into a battery replacement without a second trip.
Roadside first, tow if needed
If a jump-start doesn't hold, the spare is flat too, or the lockout reveals a bigger problem, the same driver can load the vehicle on the spot. You'll be told the tow price before anything is hooked up.
Where we go
Highway shoulders, parking structures, driveways, work lots, and campus lots across Washtenaw County and the surrounding areas. See the service area pages for what's typical in your city.
Questions
Roadside questions
What if the jump-start doesn't hold?
Then the battery, or something that charges it, has failed. The driver can test the alternator on the spot, and if it's the battery, install a new one from the truck. If the problem is bigger than a battery, the same truck can tow you, and you'll hear that price before anything is hooked up.
Can you unlock my car without damaging it?
For most cars, trucks, and SUVs, yes. We use non-destructive entry tools at the door frame and never go through the glass. Dispatch will ask for the year, make, and model so the driver brings the right tools.
What kind of fuel do you bring?
Gasoline only. The driver brings enough to get you running and to the nearest open station. For a diesel that ran dry, dispatch can send a tow instead.
Stuck right now?
One call, straight to dispatch. 24 hours a day.
Tell us where you are, what you drive, and what happened. We answer in English, Arabic, Spanish, German, and Romanian.